知识库

查找有关信息功能，故障排除指南，
以及与虚拟主机相关的其他技术信息的文章。

Email

How to get email configuration?

Your Email Accounts details can be located by accessing your Control Panel and navigating to the Det...

How can I setup Outlook?

In order to setup Outlook on your computer, we recommend you to check the tutorial written by our st...

I need to send mass mail, can I use external SMTP (like Google)?

If you need to send (mass) mails from an e-mail with your domain extension (e-mail@your-domain.com),...

RoundCube shows blank "From" address or Sender field is blank

Updated Roundcube version uses identities to send mail from. If you see the sender field is blank, ...

I cannot receive/send emails

Do you get any errors when you are trying to send or receive emails? Is there any email bouncing ba...

Can I install my own webmail client?

You should be able to install your own webmail client, but we can not provide any help installing an...

How can I fix "Gmail couldn't verify that [mydomain] actually sent this message (and not a spammer)"?

Gmail shows a red question mark as profile photo for non-authenticated email senders: When a Gma...

How to update RoundCube's user interface

If your email account was created a long time ago and you'd like to update its graphical user interf...

How can I recover deleted emails from webmail?

Currently, Emails are not backed up automatically like your website's files and databases on Hosting...

How can I create an e-mail signature?

If you using our RoundCube mail client, you can create a signature via Settings -> Identities sectio...

If I change MX records can I manage emails from Hostinger control panel?

If you choose to change your Domain's MX Records to something else other than the default Hostinger'...

How can I backup my e-mails?

Your emails are not backed up automatically on Hostinger.com and at the moment, you can only backup ...

Can I reset my email password in Webmail (roundcube)?

Yes! There are two ways how you can change your Webmail password. 1) You can change it in Control P...

How to access webmail via URL address?

To access your email accounts from Webmail, you are not required to access your website's Control Pa...

What are the email sending limits?

Currently, we have these SMTP emails per hour sending limits on our shared servers according to the ...

How can I enable SMTP authentication?

SMTP authentication is enabled and you can check all of the settings by going to your Control Panel ...

How many email recipients may I have?

The following limits apply to all of Hostinger.com Shared Hosting packages: you can have up to 50 re...

What is max outgoing e-mail attachment size?

The maximum allowed attachment size for Emails is 25MB....

How to fix problem if you are able to send but not receive emails?

If you are not receiving emails this could be due to many different reasons. To make sure this is no...

I was suspended for mass mail!

Mass mail is strictly prohibited by our Terms Of Service. Reaching our set email limits will usually...

Why my email goes to the spam folder?

Your emails can potentially go to SPAM folders for a number of reasons. Depending on the contents of...

How to point MX record to Hostinger Mail Server?

In order to receive mail by Hostinger mail server, you need to access your domain DNS zone editor by...

How can I catch all emails?

Catch-all Emails is a powerful feature that allows you to forward ALL of the emails that are sent to...

How can I enable/disable mail services?

You can disable/enable email services for your domain either partially or fully. Some of these servi...

How can I setup an auto responder for my email addresses?

An automatic email responder is a great tool to make your business emails seem more professional, as...

Can I manage my email addresses with Google Apps?

You sure can! If you wish to manage your incoming emails with Google Apps, you need to point your do...

How can I edit MX records?

A mail exchanger record (MX record) points the Domain to a mail server. In other words, you can tell...

How can I forward an email address?

You can forward any incoming emails to one of your Email accounts to another Email account. To set u...

How can I access my webmail?

You can access your Email accounts through your browser with the help of Webmail. To access Webmail ...

How can I manage my email accounts?

Your email accounts can be easily managed with the help of the Email Accounts menu found on your web...

Where can I find my email account's details?

In order to use your Email Account with Outlook or Thunderbird, you will need to enter your accounts...

How to set up my email account on Android/iPhone?

You can use all of your created Email Accounts with your iPhone/Android smartphone. In these step-by...